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Battery issue?

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#21 ·
Adding to EDZ’s post

We haven’t had any battery issues with our Grecale - it’s typically stationary for 3 to 10 days between trips, but never any issues.

Having said the above - last week the car was at the dealers for a Software Update. That I was told addresses Battery problems 👍

The sensors for Keyless entry and Tracking were moved to hopefully resolve the issues we were seeing. These changes appear to have fixed the Keyless entry niggle.

Asked the dealer to investigate the squeaky brakes at low speed - they said this is normal behaviour?

Reading about the Beeping other owners report, when opening the car - we don’t see / hear this problem

MPG - averaging 29 mpg and no complaints with this. Bought a Maserati for its stylish looks and excellent performance from a 2L engine. If high mpg is a key requirement, maybe the Grecale isn’t the right choice. Tested the motorway mpg while driving for a long distance at 50 mph and the mpg is easily returning 35 mpg - but not much fun 👍
 
#22 ·
Tony Mac said:
Take it back to your Dealer Had our Grecale for a month during which time there have been periods of 3 or 4 days where the car hasn’t been used. Not seeing any issues. Be interesting to know what the issue is Tony
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Having the exact same issue , car picks up the key if it’s close by and dies also if u leave the flashers on and the engine is turned off or even when u loading groceries from the car within a few minutes . I have to either keep the engine running while I unload the groceries or it dies , also having to jump start it every few days getting it towed to mesarati , sitting in a dead car waiting for towing right now hopefully they can figure it out
 
#25 ·
purplehaze7432 said:
2023 model only driven 2600km had it for about 4 months now
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Which model - GT? Modena? Trofeo? Folgore?

Please keep us posted of what the dealer says.. I'm interested in getting this car and was planning to test drive it next week. The dealership is trying to get me to get an existing 2023 model from their inventory but this forum has me scared.
 
#26 ·
hellohello said:
Which model - GT? Modena? Trofeo? Folgore?

Please keep us posted of what the dealer says.. I'm interested in getting this car and was planning to test drive it next week. The dealership is trying to get me to get an existing 2023 model from their inventory but this forum has me scared.
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Modena , and yes this is the second time it’s going to the dealership last time whatever they did not solve the issue and I am in this situation again , over all I have 3 kids and full routine that’s being disrupted and me having to arrange for kids to be picked up from school and etc , very very frustrating to buy a brand new car and having to be stranded multiple times .
 
#27 ·
NMTX33 said:
Hey everyone
Just received my grecale and unfortunatelt, I’m having to jump start it frequently as it dies overnight every few days. I’m also getting an SOS call battery failure light on the dashboard. Is anyone else having this issue? Any guidance would be greatly appreciated!
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I owned my Grecale less than 24 hours and had a dead battery. I agree this shouldn't be happening
 
#29 ·
If close means the key fob was inside the home approximately 30 feet away, then yes, but that is a pretty far distance for the car to detect and through doors. I have since performed a trickle charge which took several hours because NOW the HUD doesn't work even though the car is set as HUD on.
 
#30 ·
They did release a software update to fix it which I assume your car has but it may be worth moving the key further away for a period of time to see if that helps. I haven’t had the HUD issue but I’ve had other issues so I understand your frustration. I’m letting my lawyer deal with it now.

barefoot1999 said:
If close means the key fob was inside the home approximately 30 feet away, then yes, but that is a pretty far distance for the car to detect and through doors. I have since performed a trickle charge which took several hours because NOW the HUD doesn't work even though the car is set as HUD on.
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#31 ·
owns 2023 Maserati Grecale Trofeo
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#32 ·
barefoot1999 said:
If close means the key fob was inside the home approximately 30 feet away, then yes, but that is a pretty far distance for the car to detect and through doors. I have since performed a trickle charge which took several hours because NOW the HUD doesn't work even though the car is set as HUD on.
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Hello barefoot1999,

We regret to see that you're having this experience with your Maserati. We've received your direct message and look forward to assisting you there.

Callie
Maserati Cares
 
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#34 ·
I purchased my Grecale GT on June 10, 2023, and by June 17, 2023, the vehicle was brought in via flat bed due to a dead battery. The vehicle had 311 miles on the odometer. The dealer kept the car until June 21, 2023, and then declared the car "Good to go." According to the dealer the vehicle had multiple software upgrades that were needed one of which was designed to help with battery issues. I picked the car up on June 21, 2023, and by June 23, 2023, the vehicle was towed back to the dealership for the same issue. Dead battery! The vehicle had 360 miles on it when towed in. The car is still at the dealership today. The dealership did a deep cycle charge on the battery with no luck and then they were instructed by Maserati Engineering to install a higher output battery. Currently they are holding the vehicle for a few days to see if the vehicle losses power. In addition to this I have had all of the other issues that other Grecale owners are reporting, doors hard to get into, key not detected while driving down the road, and the other one is the auto stop/start is sometimes on with out me pushing the button and sometimes it isn't. I'm hoping the battery issues will be resolved....if not I may have a lemon.
 
#35 ·
RichG75 said:
I purchased my Grecale GT on June 10, 2023, and by June 17, 2023, the vehicle was brought in via flat bed due to a dead battery. The vehicle had 311 miles on the odometer. The dealer kept the car until June 21, 2023, and then declared the car "Good to go." According to the dealer the vehicle had multiple software upgrades that were needed one of which was designed to help with battery issues. I picked the car up on June 21, 2023, and by June 23, 2023, the vehicle was towed back to the dealership for the same issue. Dead battery! The vehicle had 360 miles on it when towed in. The car is still at the dealership today. The dealership did a deep cycle charge on the battery with no luck and then they were instructed by Maserati Engineering to install a higher output battery. Currently they are holding the vehicle for a few days to see if the vehicle losses power. In addition to this I have had all of the other issues that other Grecale owners are reporting, doors hard to get into, key not detected while driving down the road, and the other one is the auto stop/start is sometimes on with out me pushing the button and sometimes it isn't. I'm hoping the battery issues will be resolved....if not I may have a lemon.
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What state are you in? Make sure to read the lemon law for your state. Most states are 3-5 repair attempts for the same issue or 30 days of total repair time. I’m in the middle of the process and it is not fun and don’t expect a quick resolution. It takes months to get through the whole process.
 
#36 ·
RichG75 said:
and the other one is the auto stop/start is sometimes on with out me pushing the button and sometimes it isn't. I'm hoping the battery issues will be resolved....if not I may have a lemon.
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The Auto stop / start automagically changing is by design and not a fault. When systems such as the air conditioning / heating are being used and loading the battery, the stop / start functionality is automatically switched off. This approach is typical in most cars.

Hope they get your car back on the road soon - we aren’t seeing this battery issue in the UK
 
#37 ·
Totally agree and this is the way works all the cars I owned regarding start/stop.

I remember a story with my nephew around 8 years ago when had a vw jetta and to impress him I said that I can start the engine without turning the key in the key fob.

In that moment we where waiting at the traffic lights with the engine switched off thanks to stsrt/stop system, I droped the temperature with 2 degrees celsius in the climatronic setting and the engine started to work with the new settings :)
 
#38 ·
Totally agree and this is the way works all the cars I owned regarding start/stop.

I remember a story with my nephew around 8 years ago when had a vw jetta and to impress him I said that I can start the engine without turning the key in the key fob.

In that moment we where waiting at the traffic lights with the engine switched off thanks to start/stop system, I droped the temperature with 2 degrees celsius in the climatronic settings and the engine started to work with the new settings :)
 
#39 ·
Have had my Grecale for 3 weeks and woke up to a battery completely dead. Had to have it towed to the car dealership and was informed they had 4 other Grecale's in the shop having the same issue. It has now been in the shop for 1 week. So frustrating to have a new car and within 3 weeks it's in the shop. Maserati really needs to figure out this issue or take this vehicle off of the market until it can be fixed and start refunding people's money. So sad because it really is a nice car.
 
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