What’s issues are you having?

1599 Views 9 Replies 8 Participants Last post by Samer B., 1 mo ago

WarrenB

Discussion Starter · 2 mo ago

I’ve had my car for a week and I am enjoying it, love the design and fell good in it but I’m having lots of little issues which are become very irritating and a new one seems to appear daily. I’ve been in a Mercedes and BMW over the past 6 years and they both just worked out the dealer door. I don’t really expect to be dealing with this when paying this kind of money for a 4 cylinder car and a premium over comparable competitive brands . I have a Modena Limited Edition fully loaded with everything except for the roof racks. Is anyone else having these issues or what other issues are you finding?

1. Wireless charger doesn’t work. Maserati are updating a part in it and the dealer is waiting for the part from Italy.
2. Every now and then, the sound system will start playing out of one speaker on the driver side door. It seems the only way to fix it is to stop the car, turn off and open the door.
3. The key system including keyless entry is just hopeless. Keyless entry works when it wants to. Pushing the key button to lock the car doesn’t always work and at other times it locks but doesn’t beep. Exiting the car and walking around it in the garage to get inside sometimes results in 5 to 6 beeps. I never really know if the car is locked or not. To make it worse, rather than having a smaller speaker to provide an audible tone, it screams at you through the main horn/hooter so the key issues and all the honking is beginning to irritate my neighbors.
4. The trunk/boot kick sensor beeps but never opens it.
5. A speaker in the passenger door has a bad vibration even with normal base set.
6. An issue that has been happening which my dealer mentioned to me that I haven’t encountered is the battery is going flat In some cars. Supposedly the car has been recognizing people’s keys in their homes and turning the car systems on which has been draining the battery.

I worked with a few dealers on the east coast before buying and I could never figure out why none of them knew much about the car and I was teaching them as I had watched all the YouTube videos. It turns out Maserati will not give the dealers cars for their sales team to drive to get to know the car and help test it for them. I’m betting we as early adopters are beta testing the car for them and if that is the case, we should be paid for doing it

There are a lot of extremely positive reviews on YouTube so far but all by people who are doing quick test drives. I think I’m going to do one on my experiences to date to help people make an informed decision and make them understand what they are buying in to. A potentially great car that is very new and still has a lot of issues that need to be resolved.

What are your experiences so far?

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EDZ

· #2 · 2 mo ago

Sorry WarrenB to read that you are having problems.

Iv'e only had my Trofeo just over a week, and so far no issues all working fine. Well issues I thought I had were all down to different settings within the Hud, once I got my head around these different settings I manage to get rid of what I thought were issues, but were not. Still learning more each day about the car so hopefully nothing will crop up. Good luck in getting your car sorted.

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GrecaleQVTrofeo

· #3 · 2 mo ago

After three months and about 7000km running, the only error message we have is missing the electronic key in the car. But after ignition off and on once it’s okay. Absolute great car!

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Maserati_72

· #4 · 2 mo ago

After four weeks with my Grecale everything works fine. Yes, the keyless entry doesn't work perfectly, but it's not a big issue. Sometimes it needs 2 or 3 seconds to open the car, but everything else just works fine. I love the Grecale!

And the Touchscreen/Carsystem is the best I ever had in any car. Just took me a few minutes to set everything up and now works intuitive and fine.

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MaseratiCares

· #5 · 2 mo ago

WarrenB said:
I’ve had my car for a week and I am enjoying it, love the design and fell good in it but I’m having lots of little issues which are become very irritating and a new one seems to appear daily. I’ve been in a Mercedes and BMW over the past 6 years and they both just worked out the dealer door. I don’t really expect to be dealing with this when paying this kind of money for a 4 cylinder car and a premium over comparable competitive brands . I have a Modena Limited Edition fully loaded with everything except for the roof racks. Is anyone else having these issues or what other issues are you finding?

1. Wireless charger doesn’t work. Maserati are updating a part in it and the dealer is waiting for the part from Italy.
2. Every now and then, the sound system will start playing out of one speaker on the driver side door. It seems the only way to fix it is to stop the car, turn off and open the door.
3. The key system including keyless entry is just hopeless. Keyless entry works when it wants to. Pushing the key button to lock the car doesn’t always work and at other times it locks but doesn’t beep. Exiting the car and walking around it in the garage to get inside sometimes results in 5 to 6 beeps. I never really know if the car is locked or not. To make it worse, rather than having a smaller speaker to provide an audible tone, it screams at you through the main horn/hooter so the key issues and all the honking is beginning to irritate my neighbors.
4. The trunk/boot kick sensor beeps but never opens it.
5. A speaker in the passenger door has a bad vibration even with normal base set.
6. An issue that has been happening which my dealer mentioned to me that I haven’t encountered is the battery is going flat In some cars. Supposedly the car has been recognizing people’s keys in their homes and turning the car systems on which has been draining the battery.

I worked with a few dealers on the east coast before buying and I could never figure out why none of them knew much about the car and I was teaching them as I had watched all the YouTube videos. It turns out Maserati will not give the dealers cars for their sales team to drive to get to know the car and help test it for them. I’m betting we as early adopters are beta testing the car for them and if that is the case, we should be paid for doing it

There are a lot of extremely positive reviews on YouTube so far but all by people who are doing quick test drives. I think I’m going to do one on my experiences to date to help people make an informed decision and make them understand what they are buying in to. A potentially great car that is very new and still has a lot of issues that need to be resolved.

What are your experiences so far?

Hello WarrenB,

We deeply regret to see that you're experiencing these concerns with your vehicle. We would like to provide you with some assistance to rectify your concerns. Would you mind sending us a direct message so we can ask for some clarifying information?

Callie
Maserati Cares

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Saddriver

· #6 · 1 mo ago

WarrenB said:
I’ve had my car for a week and I am enjoying it, love the design and fell good in it but I’m having lots of little issues which are become very irritating and a new one seems to appear daily. I’ve been in a Mercedes and BMW over the past 6 years and they both just worked out the dealer door. I don’t really expect to be dealing with this when paying this kind of money for a 4 cylinder car and a premium over comparable competitive brands . I have a Modena Limited Edition fully loaded with everything except for the roof racks. Is anyone else having these issues or what other issues are you finding?

1. Wireless charger doesn’t work. Maserati are updating a part in it and the dealer is waiting for the part from Italy.
2. Every now and then, the sound system will start playing out of one speaker on the driver side door. It seems the only way to fix it is to stop the car, turn off and open the door.
3. The key system including keyless entry is just hopeless. Keyless entry works when it wants to. Pushing the key button to lock the car doesn’t always work and at other times it locks but doesn’t beep. Exiting the car and walking around it in the garage to get inside sometimes results in 5 to 6 beeps. I never really know if the car is locked or not. To make it worse, rather than having a smaller speaker to provide an audible tone, it screams at you through the main horn/hooter so the key issues and all the honking is beginning to irritate my neighbors.
4. The trunk/boot kick sensor beeps but never opens it.
5. A speaker in the passenger door has a bad vibration even with normal base set.
6. An issue that has been happening which my dealer mentioned to me that I haven’t encountered is the battery is going flat In some cars. Supposedly the car has been recognizing people’s keys in their homes and turning the car systems on which has been draining the battery.

I worked with a few dealers on the east coast before buying and I could never figure out why none of them knew much about the car and I was teaching them as I had watched all the YouTube videos. It turns out Maserati will not give the dealers cars for their sales team to drive to get to know the car and help test it for them. I’m betting we as early adopters are beta testing the car for them and if that is the case, we should be paid for doing it

There are a lot of extremely positive reviews on YouTube so far but all by people who are doing quick test drives. I think I’m going to do one on my experiences to date to help people make an informed decision and make them understand what they are buying in to. A potentially great car that is very new and still has a lot of issues that need to be resolved.

What are your experiences so far?

The charger in ours has never worked but most disappointing is the car has been in the Maserati shop more than on the road or our garage! Just drains the battery DEAD.

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edit

· #7 · 1 mo ago

I'm seeing a pattern here, maybe?

It looks like the problems occurs more on cars that are outside of the main European continent.

Or maybe because this is more an American Uk based/known forum and most of the members are from there?

Can an admin come with the info about how many of the users are from the main European continent?

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Samer B.

· #8 · 1 mo ago

I am having many similar issues with my Grecale Modena as well. I will explain further.

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WarrenB

Discussion Starter · #9 · 1 mo ago

My car has now been in the service center for 16 straight days. 2 Weeks before Lemon Law applies and I will be returning the car for a full refund. I hope it doesn’t get to that as I do like it but I’m not accepting basic functionality that doesn’t work that just works in much cheaper cars like Toyota, Honda etc.

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Samer B.

· #10 · 1 mo ago

I’m having issues with the key/entry system as it works sporadically. The alarm keeps going off with and message stating the key fob is not in the car. The memory seat setting works sporadically. The brakes keep making a very load squeaking noise and Ive head to take it in twice in a month to clean the breaks to stop the noise. the HUD broke down within a week of buying the car and it had to be taken in to be repaired. Lastly the auto start/stop doesn’t work at all in the car whatsoever.

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