Sound when opening door

938 Views 17 Replies 6 Participants Last post by WarrenB, 9 d ago

Grecalegrecale

Discussion Starter · 1 mo ago

Any tips on how to prevent the car from blowing the horn twice every time opening the driver or passenger door? I want to mantain the setting for making the sound when locking the car though. Is this a bug? Appreciate any tips. Also, is anyone having issues with obtaining real time data on the Maserati app? Mine doesn’t refresh fuel level.

1 - 18 of 18 Posts

Geoff

· #2 · 1 mo ago

I talked to the dealer about that two weeks ago and nobody there know how to cancel the beep. They were looking for answers but Im still waiting for them.
Once they come back I'll post it.
The sound is really annoying and unnecessary. If you use the remote to open the door it sounds and when you open the door physically it sounds again!!

Reactions: 1

EDZ

· #3 · 1 mo ago

Grecalegrecale said:
Any tips on how to prevent the car from blowing the horn twice every time opening the driver or passenger door? I want to mantain the setting for making the sound when locking the car though. Is this a bug? Appreciate any tips. Also, is anyone having issues with obtaining real time data on the Maserati app? Mine doesn’t refresh fuel level.

All configurable in the hud, door looking and horn/bleeping. I’ve got mine all doors open when unlocking and no horn/bleeping on lock or unlock.

EDZ

· #4 · 1 mo ago

Geoff said:
I talked to the dealer about that two weeks ago and nobody there know how to cancel the beep. They were looking for answers but Im still waiting for them.
Once they come back I'll post it.
The sound is really annoying and unnecessary. If you use the remote to open the door it sounds and when you open the door physically it sounds again!!

Unfortunately most dealers have no idea and should be made to learn, most are just interested in selling “profit” This is all possible in the hud settings.

Geoff

· #5 · 1 mo ago

EDZ said:
Unfortunately most dealers have no idea and should be made to learn, most are just interested in selling “profit” This is all possible in the hud settings.

Mine has the option when unlocking, actually I change it to sound when I press the lock button twice, but not options when unlocking, just to unlock one or all doors but nothing about unlocking beep. I will check again just in case I missed something. Thxs.

Grecalegrecale

Discussion Starter · #6 · 1 mo ago

EDZ said:
All configurable in the hud, door looking and horn/bleeping. I’ve got mine all doors open when unlocking and no horn/bleeping on lock or unlock.

Must be a bug - can’t control that on the hud. Car blows the horn when I touch the door handle. Impossible to turn it off.

WarrenB

· #7 · 1 mo ago

my car has been in the service center for 16 days with this being one of the many issues. The whole key system is just useless. The dealer is working with Italy and they just can’t figure it out. I’ve told them that most of the key issues is a design or software problem and my loaner also does it but they just don’t seem to listen. This is what mine does:
1. Locking and unlocking with the keyless entry is hap hazard.
2. Touching the door handle every if the car is unlocked results in beeping. It sometimes beeps over 6 timeswhen touching.
3. getting out of the car and walking to the passenger door on the drivers side will result in the door locking.
4.Even though the software is set to open all doors on key push, it only opens the front doors. I think the keyless entry doesn’t unlock the car when approaching it and you have to touch the front door to open the back doors.
For this kind of money and functionality that just works in Toyotas or Honda’s, they have to fix it. I’m 2 weeks away from lemon law applying and the car is going back for a refund if they cannot fix it.

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WarrenB

· #8 · 1 mo ago

Geoff said:
Mine has the option when unlocking, actually I change it to sound when I press the lock button twice, but not options when unlocking, just to unlock one or all doors but nothing about unlocking beep. I will check again just in case I missed something. Thxs.

There is an option the turn off the beep. The problem is if you do, it makes it hard to know if the car is truly locked.

Geoff

· #9 · 1 mo ago

WarrenB said:
There is an option the turn off the beep. The problem is if you do, it makes it hard to know if the car is truly locked.

Right, and that is the part I do not like it.

Reactions: 1

Hbgrecale

· #10 · 23 d ago

Same issues on the locking functions with my car as well. I have over two weeks in the shop for various items and I am just putting up with the locking issues for now. I had a Levante prior without issues and I know new car bugs are common but the worst part is the lack of care from Maserati.

Grecalegrecale

Discussion Starter · #11 · 23 d ago

really unacceptable. Now I’m also seeing issues with the front Collision warning - every now and then the vehicle states that it requires service. Too many bugs for a car at this price point.

WarrenB

· #12 · 23 d ago

My loaner has this issue too.

Grecalegrecale said:
really unacceptable. Now I’m also seeing issues with the front Collision warning - every now and then the vehicle states that it requires service. Too many bugs for a car at this price point.

Geoff

· #13 · 22 d ago

Answer from Maserati North America expert.
They don't even know.
I just disconnected all the sounds, locking and unlocking the car.

Font Screenshot Terrestrial plant Circle Document

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WarrenB

· #14 · 22 d ago

THAT EMAIL IS JUST RIDICULOUS. It sounds like they have hired a few people and given them manuals. Only attribute you need for the role is the ability to read!

Geoff said:
Answer from Maserati North America expert.
They don't even know.
I just disconnected all the sounds, locking and unlocking the car.
View attachment 313

Geoff

· #15 · 21 d ago

Hahahaha and that is the expert.
Basically they read for you.

WarrenB said:
THAT EMAIL IS JUST RIDICULOUS. It sounds like they have hired a few people and given them manuals. Only attribute you need for the role is the ability to read!

MaseratiCares

· #16 · 18 d ago

Grecalegrecale said:
Any tips on how to prevent the car from blowing the horn twice every time opening the driver or passenger door? I want to mantain the setting for making the sound when locking the car though. Is this a bug? Appreciate any tips. Also, is anyone having issues with obtaining real time data on the Maserati app? Mine doesn’t refresh fuel level.

Hi there,

We would like to look into this. For anyone that is experiencing this, please send us a direct message with your VIN so we can get you assistance.

Callie
Maserati Cares

Grecalegrecale

Discussion Starter · #17 · 9 d ago

MaseratiCares said:
Hi there,

We would like to look into this. For anyone that is experiencing this, please send us a direct message with your VIN so we can get you assistance.

Callie
Maserati Cares

Took the car in for service and still facing the same issue.

WarrenB

· #18 · 9 d ago

Maserati Cares,

This is a systemic issue. Pick any car out there and it will have the beeping problem. It’s just bad programming. The car should should be saying…
If status is already open then don’t beep if the door handle is touched else if status is locked then do beep.

If you use the following use case:
3 people return to the car. You click the key to open the front and back doors which gives 2 beeps. Each of the front door passengers touch the door handles and they both beep twice so that now 6 beeps in total.
Even just a driver who wants to put shopping in the back means either clicking the key or touching the handle, then opening the back and then getting into the car which is another 2 beeps so 4 in total.

I’ve never known a car to do this. I’m getting complaints from my neighbors.

I hope that explains the issue. It would be great if you could show us Maserati actually does Care by raising this issue internally.

MaseratiCares said:
Hi there,

We would like to look into this. For anyone that is experiencing this, please send us a direct message with your VIN so we can get you assistance.

Callie
Maserati Cares

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