[1stMaserati]

Hey everyone,

just picked up our GT last week. Ended up buying the demo from the dealer on a spur of the moment decision as my wife and I both liked the car so much. So much more character than the Macan we were coming from!

Just a random question on the wireless phone charger…. It somehow simply is not working or rather works very rarely. Put my phone there and it did not charge. Put my wife‘s phone and it charged. Moved it by 1 cm it stopped charging. Moved it back to its original position (where it was charger) and simply no longer worked. Slid it around the entire area and never would it start charging again.

Broken? As a demo did people put keys or something in the charging tray and this messed it up?

Anyone else having problems?

 

[TF007]

Hello @1stMaserati ,
that sounds familiar. My iPhone 14 Pro Max with case is also not reliably detected. Partly not at all, and sometimes when I move it, it works.
In my experience, however, this is a general problem with these charging pads. I had the same issue with Mercedes. Possibly it is on the one hand due to the case and on the other hand, the inductive power does not seem to be as strong. But I am interested in any workaround.

 

[EDZ]

Hey everyone,

just picked up our GT last week. Ended up buying the demo from the dealer on a spur of the moment decision as my wife and I both liked the car so much. So much more character than the Macan we were coming from!

Just a random question on the wireless phone charger…. It somehow simply is not working or rather works very rarely. Put my phone there and it did not charge. Put my wife‘s phone and it charged. Moved it by 1 cm it stopped charging. Moved it back to its original position (where it was charger) and simply no longer worked. Slid it around the entire area and never would it start charging again.

Broken? As a demo did people put keys or something in the charging tray and this messed it up?

Anyone else having problems?

Welcome to the forum. Nice to hear from another person who's got their car "congrats", and another person changing from a Macan as I will be doing.

 

[1stMaserati]

Welcome to the forum. Nice to hear from another person who's got their car "congrats", and another person changing from a Macan as I will be doing.

Hi EDZ! Nice to meet you as well! Sorry should have sent a message in new owners section ;-) When is your delivery planned? We don't regret the change from the Macan!!!

TF007 I will ask the dealer and see what they say. Our other car is a Taycan and the phone charger works well in the sense that it will always find and charge your phone. The problem with all these wireless chargers is that they produce a lot of heat if you are not perfectly over the charging area and can overheat your phone (hence why Apple created a magnet based system). Kind of a shame that you have to go back to a cable to charge in the Grecale as the location is perfect -- but not perfect if adding a cable is needed :-(

 

[EDZ]

Hi EDZ! Nice to meet you as well! Sorry should have sent a message in new owners section ;-) When is your delivery planned? We don't regret the change from the Macan!!!

My car was due mid October then changed to mid November and then last week changed to mid December, sort of taken it I will see it in 2023 Nice to hear you don't regret the change.

 

[GrecaleNYC]

Hey everyone,

just picked up our GT last week. Ended up buying the demo from the dealer on a spur of the moment decision as my wife and I both liked the car so much. So much more character than the Macan we were coming from!

Just a random question on the wireless phone charger…. It somehow simply is not working or rather works very rarely. Put my phone there and it did not charge. Put my wife‘s phone and it charged. Moved it by 1 cm it stopped charging. Moved it back to its original position (where it was charger) and simply no longer worked. Slid it around the entire area and never would it start charging again.

Broken? As a demo did people put keys or something in the charging tray and this messed it up?

Anyone else having problems?

I’m coming from the Macan family as well. Glad to hear your excitement about the new car!

 

[TF007]

TF007 I will ask the dealer and see what they say. Our other car is a Taycan and the phone charger works well in the sense that it will always find and charge your phone. The problem with all these wireless chargers is that they produce a lot of heat if you are not perfectly over the charging area and can overheat your phone (hence why Apple created a magnet based system). Kind of a shame that you have to go back to a cable to charge in the Grecale as the location is perfect -- but not perfect if adding a cable is needed :-(

Ok, I'm curious about what they will say. Unfortunately I don't have high expectations, especially since the car is brand new and they probably don't have that much experience yet.
Would be nice, of course, if it would work flawlessly. Please keep me posted.

 

[ireneusz.holowacz]

Hey everyone, just picked up our GT last week. Ended up buying the demo from the dealer on a spur of the moment decision as my wife and I both liked the car so much. So much more character than the Macan we were coming from! Just a random question on the wireless phone charger…. It somehow simply is not working or rather works very rarely. Put my phone there and it did not charge. Put my wife‘s phone and it charged. Moved it by 1 cm it stopped charging. Moved it back to its original position (where it was charger) and simply no longer worked. Slid it around the entire area and never would it start charging again. Broken? As a demo did people put keys or something in the charging tray and this messed it up? Anyone else having problems?

The same problem. Especially with iPhone. Samsung’s charging works fine. In my opinion, the inductive charger is not properly made. This is the manufacturer's mistake.

 

[EDZ]

I was told when discussing this with my dealer, that it is not the inductive charger it's to do with iPhone software when some apps are connected to the car at the same time it will not charge as well. They have the same issue on the new MC20 apparently, something they know about and looking into with iPhone. Android phones will not have any issues and apparently work fine.

 

[1stMaserati]

Interesting. The odd thing is that both my and my wife’s iPhone worked once and then stopped working. No matter what position, with phone case on or off, etc.
How odd that if some apps are causing this — if it is wireless Apple CarPlay then the entire point of it wireless charging and wireless CarPlay is kind of pointless. Anyway if software then a hope that it will be resolved as have raised it with the dealer.
Our Grecale GT is in the shop on Wednesday for an “improvement” of the transaxle. Sounds more like a recall and will make a separate post of what was done.

 

[1stMaserati]

@EDZ car came back today as there was a recall…. I had a gear sleeve replaced? Don’t know how to say it in English. Manschette in German.

Anyway they confirmed what you said: MC20 having problem and this seems to be similar to this as probably the same tech. They said they will await from Italy.

The only other thing I complained about is that the speedometer lag is a lot more than on other family cars when using Waze. Not saying Waze is 100% accurate, but there is a difference. On the Grecale 126 on the speedometer is 119 or 120 km/h. In the Macan 126 is 122/123. (I always use ACC as speeding is super expensive in Switzerland so alway go 5% faster).

 

[TF007]

@1stMaserati Thanks a lot.
Let's see if they come up with a solution soon.
Is Waze an App? I also noticed that the tolerance is a bit on the higher side.

 

[1stMaserati]

Yes Waze is a great navigation app! (Think owned by Google).

 

[TF007]

Yes Waze is a great navigation app! (Think owned by Google).

Thank you, I will test it as well. It works even with carplay!
Altough I must admit: the TomTom in the Grecale is very good in my opinion. Especially the live traffic is super accurate.

 

[EDZ]

@EDZ car came back today as there was a recall…. I had a gear sleeve replaced? Don’t know how to say it in English. Manschette in German.

Anyway they confirmed what you said: MC20 having problem and this seems to be similar to this as probably the same tech. They said they will await from Italy.

The only other thing I complained about is that the speedometer lag is a lot more than on other family cars when using Waze. Not saying Waze is 100% accurate, but there is a difference. On the Grecale 126 on the speedometer is 119 or 120 km/h. In the Macan 126 is 122/123. (I always use ACC as speeding is super expensive in Switzerland so alway go 5% faster).

Apparently, and funny enough, Waze was one of the apps mentioned by my dealer that interferes with the software/charging. Hopefully Maserati will get it sorted soon.

 

[1stMaserati]

Hmmh. I might try an uninstall, BUT don’t think TF007 has it installed from the question above

 

[edS]

Hey everyone, just picked up our GT last week. Ended up buying the demo from the dealer on a spur of the moment decision as my wife and I both liked the car so much. So much more character than the Macan we were coming from! Just a random question on the wireless phone charger…. It somehow simply is not working or rather works very rarely. Put my phone there and it did not charge. Put my wife‘s phone and it charged. Moved it by 1 cm it stopped charging. Moved it back to its original position (where it was charger) and simply no longer worked. Slid it around the entire area and never would it start charging again. Broken? As a demo did people put keys or something in the charging tray and this messed it up? Anyone else having problems?

Same! Just got my Grecale last week (hit a curb on the way home and blew out a tire, 😬 spent about 5 days back at the dealer while they located a tire- these tires are on back order btw) so now I have been driving it for about 5 days. The phone charger which is an important feature for me worked until today. It’s not charging at all. I kept hoping I accidentally turned off something? I also switched from a Macan!

 

[1stMaserati]

Bump.

Since some new delivieries took place…. Is it working for you with an iPhone? My dealer said to unpair and pair the phone 2-3 times and it should work again. Did not for me.

 

[Tony Mac]

Collected our Grecale yesterday and the Wireless Charging appears to be working. Will check this in the coming days and report back.

 

[Tony Mac]

Wireless charging appears to be working well with our iPhone 8 & 14